What comes to your mind when you imagine employees working at construction sites, warehouses, mining sites, or frontline workers such as policemen, firefighters and security guards? People dressed in protective gear holding walkie-talkie radios. That’s right, walkie-talkie radios have been the best Push-to-Talk devices that are still being used by most of the field and frontline services.

As radio communication turns obsolete gradually, businesses are seeking efficient alternatives to enable their remote field workers to stay connected with their distributed teams, line managers and operators. The evolution of modern-day Push-to-Talk devices has brought about a sigh of relief for businesses that are planning to switch their communications from radio to cellular. Why? Because now they can leverage walkie-talkie-like functionality on cellular networks.

What Are Push-to-Talk Devices?

Push-to-Talk devices are dedicated devices that offer a simple push-button interface to their users and enable instant press-button connectivity. Walkie-talkie radios, too, are an example of Push-to-Talk devices. With changing times, manufacturers have terminated the making of radio-based Push-to-Talk devices and moved to Push-to-Talk over cellular devices.

These modern-day PTT devices are compatible with cellular networks such as 3G, 4G and WiFi and allow users to leverage a clearer audio quality and encrypted communication, much like how knowledge base software provides secure and structured information access across teams. in comparison to radio communications that present loud static noise, easily interceptable unclear communications and range limitations.

Also read: 5 Reasons Why Retailers Love the NuovoTeam Push-to-Talk App

Where Do Smartphones Fall Short?

A common question that crosses the mind when you think about dedicated Push-to-Talk cellular devices is that why not just use smartphones to stay connected over phone calls? Smartphones have become an indispensable part of our lives. Almost every person owns a smartphone today. Cellular phone calls, text messages, multi-media sharing, video calling or even accessing emails via the smartphone are common.

But, although smartphones have brought the world closer with their powerful communication capabilities, they are not the ideal choice for several industrial sectors. Industries often require specialized communication tools, like supplier portals, to manage their supply chain interactions efficiently. Industries that operate with a field workforce or a mobile workforce that is constantly on the move and works in harsh outdoor environments need a mode of communication that is simple and instant. In such cases, adopting the best cloud communication platforms—such as Microsoft Teams, RingCentral, or Zoom—can provide secure, scalable, and real-time communication tailored to industrial needs.

Phone calls, emails and text messaging are time-consuming and complex modes of communication for employees working at manufacturing units, production lines, construction sites, managing floor operations, etc. They need communication to be instant and devoid of complex dialing and typing protocols. This is where PTT devices step in. The simple interface and quick connectivity help the field workforce connect with anyone instantly with just the press of a button. This capability plays a vital role in handling urgent situations, communication crises and emergencies and ensuring safety while working.

Also read: Benefits Of Push to Talk Services For Businesses?

5 Best Push-to-Talk Devices for Your Business in 2022

Push-to-Talk devices allow your employees to leverage instant push-button connectivity over cellular networks and stay connected with anyone, anywhere—serving as a more efficient alternative to traditional methods like text messaging software in fast-paced work environments. Here’s a list of the best Push-to-Talk devices for your business.

1. Kyocera

Kyocera presents a wide range of ultra-rugged smartphones and flip phones that offer high-speed and low latency Push-to-Talk connectivity. Kyocera phones offer a programmable PTT button and have a noise cancellation system that lets you communicate clearly even in noisy outdoor environments.

Here’s why Kyocera’s rugged smartphones and flip phones are ideal for you:

• Designed to withstand shock, dust, vibrations and extreme temperatures.
• Waterproof and drop proof.
• Programmable PTT and SOS keys
• Push-to-Talk (PTT) support over WiFi and LTE, as well as speakerphone calls
• Battery saver modes for long-lasting usage

2. Samsung Galaxy Xcover Pro

Samsung’s rugged smartphone Galaxy XCover Pro launched in 2020 offers instant Push-to-Talk connectivity to its users. This makes an ideal communication platform for driving instant Push-to-Talk connectivity for the field and mobile workforce. 

Here’s why Samsung Galaxy XCover Pro is the best choice for your field service employees:

• Supports Push-to-Talk over cellular networks
• Built to withstand extreme temperatures from −40 to 176 F
• Meets the IP68 standard for dust and water resistance
• Can endure 26 drops from 5 feet up
• Can be used while wearing gloves

3. Cyrus

Cyrus has a range of Android smartphones, mobile phones and tablets that are built to withstand harsh weather conditions and provide a strong battery life making them an ideal choice for field workers. Cyrus true-rugged smartphones and mobile phones meet the MIL-810G and IP68 standards and offer their users a dedicated Push-to-Talk button for instant connectivity.

Here’s why you should implement Cyrus products to keep your field workforce connected:

• Dedicated Push-to-Talk button
• SOS button for emergency and crises communication
• Can be operated with gloves or when they display is wet
• Dust resistant and shockproof
• Gorilla glass screen
• Long battery life

4. Cat Phones

Cat phones offer market-leading rugged smartphones that are engineered to withstand dust and bustling high-pressure environments. Users can leverage SOS connectivity, thermal imaging technology and much more making it a perfect fit for field workers.

Here’s why your business can benefit from investing in Cat phones:

• Built to endure extreme environments
• Programmable side push-to-talk button
• Long battery life
• IP68 and MIL-SPEC certified rugged performance
• Corning Gorilla glass screen

5. Crosscall

Crosscall is a French brand that specializes in manufacturing rugged smartphones and tablets for field services and industries that operate in harsh environments. Crosscall rugged smartphones offer their users a heavy-duty exterior and are equipped with a programmable side Push-to-Talk button to enable instant communication.

Here’s why you should invest in Crosscall smartphones to keep your field workforce connected:

• 1-1 or group communication with a programmable Push-to-Talk button
• Long battery life 
• Glove touch technology

Closing Lines

Communication is the key to operational success, especially in modern times when businesses are exploring enterprise mobility. The ease of use, simplicity and speed delivered by Push-to-Talk devices is unmatched. You can also experience this ultra-fast, simple and reliable Push-to-Talk connectivity using your own Android or iOS smartphones with the NuovoTeam Push-to-Talk app. NuovoTeam is designed to help the mobile workforce simplify its remote communication and easily integrate with your smartphone to turn it into a walkie-talkie.

Fleet management is the process of keeping all the fleet running on time with maximum efficiency. It involves several players including fleet managers who constantly monitor fleet drivers and various activities involving routing, asset management and much more. Needless to say, fleet management requires flawless communication between managers, drivers, dispatch agents and warehouse workers to ensure on-time deliveries and customer satisfaction. Earlier, fleet drivers relied on two-way radios to communicate with diverse team members. Two-way radios being simple in functionality offer easy push-button connectivity, which enabled fast connectivity to fleet drivers.

However, radio networks are gradually becoming obsolete and with it, radio devices such as walkie-talkies are becoming outdated. This has left fleet management companies to rely on cell phones for their daily communications. But do cellphones offer the same speed and simplicity as walkie-talkie radios?

Fleet drivers are constantly on the move, which means they need to communicate every minor and major detail with their distributed teams. Maintaining efficiency can be really challenging when you are constantly moving between destinations.

What Are the Common Fleet Management Challenges?

1. Decision Making

Your fleet drivers are the bottom line of your company. They are the ones that manually transport your cargo, interact with the middlemen and ensure timely and safe deliveries. With so many responsibilities on their shoulders, drivers are required to stay constantly in touch with their supervisors and team members for informed decision-making. Phone calls are not up to the mark when your driver needs to connect instantly with his line manager to discuss routes, detours and issues.

2. Employee Engagement

Fleet drivers are a part of a deskless workforce that is constantly on the move. Drivers do not have the benefit of discussing issues with their colleagues in person, experiencing cross-functional teamwork or staying up to date about the minute company happenings. Businesses need to take extra efforts to ensure that their drivers are well-informed and engaged at work.

3. Asset Tracking

Modern-day fleet drivers are provisioned with technologies that help them improve their efficiency. Transportation companies provide their drivers with digital devices such as smartphones, walkie-talkies, electronic logging devices (ELDs), etc. While these digital devices play a vital role in enhancing on-road efficiency and connectivity, tracking these devices and gaining visibility of the constantly moving fleets can be a great challenge for managers.

4. Employee Safety

According to a report, 4842 large trucks were involved in fatal crashes in 2020, which is 33% higher than the rate of truck accidents in 2011. Communication, no matter how crucial, can be a source of distraction for drivers. Expecting drivers to dial lengthy phone numbers and engage in long phone conversations, or typing lengthy details over text messages is impractical and hazardous to their lives.

Push-To-Talk Apps: A Safe Way to Communicate While Driving

You can prioritize your drivers’ safety, and yet achieve instant communication with push-to-talk apps. Push-to-talk apps essentially bring walkie-talkie-like capabilities to your smartphone. Which means that your drivers can turn their smartphones into walkie-talkies and leverage ultra-fast push-button connectivity anytime, anywhere.

How is this different from walkie-talkie radios? Here’s how.

1. Sound clarity: Unlike walkie-talkie devices that use radio networks, push-to-talk apps function over cellular networks. Cellular networks provide a superior sound quality in comparison to radio networks.

2. Wider coverage: Unlike radio devices which offer connectivity over a limited area, Push-to-talk over cellular networks offers global connectivity and does not operate on line of sight transmission.

3. Encrypted communication: Radio networks can be easily intercepted making them less secure. When it comes to corporate conversations, it is best to rely on cellular networks that offer encrypted communication.

4. Lesser devices: Your drivers must always be heads-up and as hands-free as possible. Carrying more than one device such as smartphones and walkie-talkies on the voyage and constantly juggling between them poses safety concerns. Push-to-talk apps allow smartphones to be turned into walkie-talkies, which means the drivers need to carry only a single device.

Also read: Various Modes of Field Communication: Why PTT Stands Out?

Nuovoteam Push-to-Talk: Taking Fleet Management to the Next Level

NuovoTeam is a powerful and sophisticated push-to-talk app that helps logistics and transportation businesses stay connected with their fleet drivers while ensuring seamless communication and enhancing driver safety.

Your drivers need not engage in intense training to use the app. It can be easily integrated into Android, iOS, rugged smartphones, as well as custom-built devices and is extremely easy to use.

Know how the NuovoTeam Push-to-talk function works, here.

Here’s why NuovoTeam is the ideal communication platform for your fleet management. Explore the comprehensive capabilities offered by NuovoTeam to keep your workforce connected on the go.

1. 1-1 or 1-many PTT calls

With NuovoTeam, you can connect with a single employee or an entire group with just the press of a button. NuovoTeam Push-to-Talk lets you create public and private channels for privacy-focussed communication.

2. Multi-Media Messaging

Your fleet drivers can go beyond voice communications and share images, videos, files in diverse formats over the air. This allows drivers and line managers, or employees belonging to diverse teams to stay updated with the latest reports and documentation.

3. Location Tracking

Line managers and supervisors working from offices struggle with decreased visibility of their moving fleets. NuovoTeam lets you track your drivers’ locations, define location accuracy, and sampling frequency and analyze route histories.

4. Geofence-Based Clock Ins & Clock Outs

Managers no longer need to conduct frequent calls to check if their drivers have punched in and are on duty. They can view their driver’s working hours by monitoring their attendance on the NuovoTeam dashboard. Managers can also choose to configure geofence-based clock in and clock out for their teams.

5. Corporate Directory Integration

Looking for contact details of employees belonging to diverse verticals can be a time-consuming affair. NuovoTeam lets you integrate your organization’s corporate directory, and sync your phonebook and contact list so that you and your drivers do not have to waste more than a minute looking for contact information.

Closing Lines

Fleet drivers have to maneuver large containers, drive for long taxing hours, navigate through rocky terrains, maintain constant communication with multiple teams and ensure timely deliveries of shipments. They deserve a communication platform that caters to their needs. NuovoTeam PTT fits in perfectly with the complex fleet management needs and enables you to simplify your communication across diverse geographies.

Push-to-Talk apps, which are replacing walkie-talkie radios in field services are now gaining traction in the retail industry as well owing to the simplified and seamless communication that they offer. The retail industry is dynamic in nature with new trends surfacing frequently. E-commerce is one such trend that has considerable popularity. However, despite the widespread popularity of online shopping, a majority of shoppers prefer old-school brick-and-mortar stores. People prefer an interactive shopping experience with great customer service. As we already know, communication is one of the most important aspects of customer service. Retail stores have a distributed on-site workforce that needs to communicate efficiently with each other, to deliver a great shopping experience.

Retail stores have employees deployed at various locations, guarding the facility, greeting customers, assisting customers to find the right product, evaluating inventory and attending cash counters. It is impractical for a cashier to run and greet the customer, assist with finding the right product, as well as help the customer with an easy check-out process. Brick-and-mortar stores are buzzing with people more often than not, and demand a large on-site staff deployed at specific locations to cater to diverse customer needs. A push-to-talk app helps this distributed retail workforce stay connected at all times without interruptions.

Retail: The Current Landscape

It is true that online shopping allows customers to shop round the clock and offers greater convenience with doorstep deliveries and instant online payments. But, a majority of people also prefer the in-store retail experience, interaction and pre-purchase product trials, as well as the immediate nature of in-store shopping, rather than waiting for days to receive a delivery and paying extra shipping charges. According to a report, 46% of consumers prefer in-store shopping over online shopping. But, 60.3% of consumers have also abandoned a brand for good due to a poor in-store experience. In view of the modern-day consumer demands, retailers worldwide are prepared to take their in-house service to new levels with an aim of delivering a flawless customer experience by leveraging solutions like retail execution monitoring software to optimize their operations.

NuovoTeam Push-to-Talk

NuovoTeam is a push-to-talk app that lets users turn their smartphones into walkie-talkies. Why is this a boon for retailers? Because retailers can ditch the age-old radio-based walkie-talkies and empower their in-house staff with push-to-talk over cellular networks for better clarity and easy push-button connectivity. It offers users to leverage simple and fast push-button connectivity instead of making time-consuming calls and keeping the customers on hold. Besides, since the NuovoTeam app can be easily installed on smartphones, your on-site staff does not need to carry multiple devices to work. Smartphones are owned and operated by almost everyone these days, your employees can leverage instant connectivity using their very own smartphones.

Why Retailers Love NuovoTeam

1. Improved Inter-Team Collaboration

Your staff can connect with their front-end or back-end teams with just the press of a button. NuovoTeam PTT app is easy to use and adds efficiency to your retail operations. For example, your sales consultants can instantly connect with the inventory managers in the stockroom to find out the product availability instead of running back and forth. Or, cashiers can instantly connect with their teams for price lookup or assistance with customer management.

2. 1-1 and 1-Many Conversations

The communication between in-store staff is always dynamic and situation-driven. NuovoTeam PTT app allows your store employees to connect 1-1 or in groups. Not every communication can be done 1-1, some communications such as company-wide updates, organizational changes, emergency updates, etc. need to be heard and discussed with all employees in the store. With NuovoTeam, you can create diverse public and private channels that let you connect with a specific group of people regardless of their locations.

3. Beyond Just Push-To-Talk

No doubt voice communications are the best form of conveying information since they add a human element to the conversations and drive greater clarity. But, NuovoTeam allows you to step above and beyond simple PTT calls and voice communication and leverage multi-media sharing, location sharing and text messaging, all from the same app. You can instantly share discount details, stock images, invoices and much more with your team members.

4. Easy Implementation

If you have thought of implementing a communication tool for your in-store executives, you must already be aware that endless options exist. But what’s important is that the communication platform that you pick is easy to implement and allows scalability. NuovoTeam integrates easily with Android, iOS smartphones, as well as custom-built devices and offers connectivity on any network, be it WiFi, cellular, 3G, 4G or 5G. You can even integrate your MDM solution and distribute the NuovoTeam app remotely on your bulk devices with ease.

5. Cost Efficient

What’s more comforting than realizing that you have found yourself a solution that can add value to your operations and reduce costs at the same time? Implementing a powerful app like NuovoTeam allows you to skip investing in bulky and expensive radio devices, as well as the extensive licenses that they require. Moreover, with a feature-rich platform like NuovoTeam’s you need not invest in separate instant communication, location tracking or file sharing tools. A single app caters to all your communication needs.

Closing Lines

Good customer service and a well-managed store is the best strength that retailers can have today. Your customers must feel engaged and satisfied even during your busiest hours. NuovoTeam steps in perfectly to fill the communication void for your in-store staff and helps deliver greater efficiency.

Have you ever wondered how much time we spend inside buildings and various facilities? Research suggests that an average of 90% of our lifetime is spent indoors. No matter what the space is, an office, a shopping complex, a factory or a hospital, there are countless buildings and facilities that are created for diverse purposes. The maintenance and management of these countless facilities is a complex operation that requires tremendous coordination between various teams.

Given the diverse nature of the task, facility managers who oversee large properties need to be aware of the challenges and the solutions in order to streamline workforce management. In this article, we’ll shed light on some of the major challenges encountered in facilities management, and how facility or property managers can resolve these challenges. But first, let’s talk about what facilities management exactly is.

What Is Facility Management?

Facilities management is a vital combination of manpower, processes and equipment to ensure that the functioning and the infrastructure of the real estate are secure and well-maintained. Facility managers are responsible for executing strategic plans to ensure improved operational efficiency, reduced costs and strong preventive measures for the smooth functioning of the place. It is an extremely crucial aspect of every organization since it helps people living and working in various spaces feel secure and have the best experience.

What Are the Different Types of Facilities Management?

Facilities management is a multidisciplinary industry with diverse specialties and demands. Here are some of the major types of facilities management.

• Real estate management
• Enterprise asset management
• Energy management
• Space and floor management
• Environment and safety management

What Are the Top Challenges in Facility Management?

1. Increasingly Distributed Workforce

A large on-site workforce is required to manage diverse operations involved in managing a facility. But managing a large workforce itself is a complex chore, and that includes employee training. Facility management encompasses a largely dispersed workforce. Keeping track of employees’ locations, coordinating with remotely located team members, communicating the latest updates, and ensuring ongoing employee training are all part of this cumbersome task.

2. Constant Damage Control

Facility managers have to always be on their toes and expect a constant inflow of problems that require instant damage control activities. It can be highly pressurizing to receive constant urgent calls, locate relevant on-site teams to have various issues fixed and prioritize every task to ensure people working, visiting or residing in your facility do not encounter obstacles. Implementing a property management answering service can ensure that urgent calls are promptly addressed, facilitating swift damage control and enhancing tenant satisfaction

3. Maintaining Productivity

Facility management can be demanding at times, as the workforce is required to constantly multi-task and get diverse operations done in a time-critical manner. There needs to be a smooth communication flow, seamless exchange of information and documents between on-site employees and a tad bit of automation to reduce excessive hours spent on manual tasks. All these factors help teams improve their productivity and operational efficiency.

4. Safety & Compliance

Security is a big subset of facility management. In the event of security failures, the on-site workforce needs to have an instant means of communication in order to execute urgent actions. Utilizing SOP software in these scenarios enhances the efficiency and effectiveness of communication and task management. Managing risks of the facility or people working on the facility need to be dealt with on an urgent basis. Manually hunting for your crew members on-site is time-consuming. Efficient contingency plans, supported by SOP, rely on speed and accuracy to ensure that procedures are followed correctly and promptly.

Read more: How Do Push-To-Talk Services Help Businesses To Save Costs?

Instant Communication: The Key to Efficient Facility Management

Considering the key challenges, establishing superior facility management requires seamless communication between diverse on-site teams to coordinate and execute various activities. Facility managers need to constantly be aware of the whereabouts of their team members, and leverage a cloud contact center for instant connectivity with their crew members, as well as other departments., Employees need instant connectivity with their crew members, as well as other departments. Time is of the essence and the workforce is distributed, which means a fast and reliable communication platform is a must.

NuovoTeam is a push-to-talk app that helps diverse businesses streamline their remote communication. Communicating with a distributed workforce over phone calls is time-consuming and impractical which is why facility managers have relied on outdated walkie-talkie radios for so long. NuovoTeam helps the facilities management industry to turn smartphones into walkie-talkies. Your on-site workforce can connect with each other over cellular networks just by the push of a button.

NuovoTeam offers the following capabilities to help your facility management team communicate with ease:

1. Instant push-to-talk connectivity
2. Over-the-air file sharing
3. Multi-media messaging including images, videos, etc.
4. Corporate directory integration for faster contact search
5. Location sharing to quickly locate on-site team members
6. Monitoring employee attendance and clock ins & outs

How does this benefit facility management teams?

1. No need to rely on bulky and unclear radio devices
2. No need to invest in expensive radio equipment
3. NuovoTeam is easily integrated into Android, iOS and rugged smartphones
4. No need to waste time on dialing or typing protocols
5. Distance is no more a barrier, you can connect with anyone, anywhere
6. You can conduct group calls to keep your entire team well-informed

Closing Lines

Facility management is required by every organization. But managing large properties and facilities has several complexities that need to be addressed and resolved. NuovoTeam helps facility managers to streamline one of the most important aspects of facility management – instant communication.

Walkie-talkies are devices that we all know. You must have seen construction workers, or first responders such as police officers and firefighters use these devices at work. Why do these frontline employees or field service workers use walkie-talkie radios and not smartphones? We live in a mobile-first world where smartphones are commonplace, and most business communications happen using smartphones. So why pick walkie-talkie radios over cellular smartphones? The answer is simple. Walkie-talkie radios offer push-to-talk capabilities that your smartphone does not.

Why Should You Turn Your Smartphone Into a Walkie-Talkie?

Let’s rewind and think about how we make phone calls from a smartphone. You hunt for a number in your contact list. Then you dial the number and wait for the receiver to receive your call. Followed by this you exchange pleasantries and convey your message. Often, your calls go unanswered simply because the receiver is busy. When you think of first responders, or field workers that operate in high-risk remote locations, cellphones are too time-consuming.

But sadly, walkie-talkie radios aren’t as efficient either. It is true that users can leverage super fast push-button connectivity with walkie-talkie radios. But radio communication has failed to evolve with time and presents several challenges in terms of coverage and call quality.

So the next best thing is to combine the capabilities of a walkie-talkie into smartphones and that is exactly what Push-to-Talk apps like NuovoTeam help achieve. That’s right! You can simply turn your smartphone into a walkie-talkie by downloading a PTT app.

NuovoTeam PTT App to the Rescue

NuovoTeam Push-to-Talk App can be easily installed on your Android or iOS smartphones, as well as your rugged and custom-built devices. Besides push-to-talk voice communications, NuovoTeam provides your employees with a powerful communication suite that helps them leverage business messaging, multi-media sharing, location tracking and much more.

You can save immense amounts of money spent on purchasing expensive radio equipment and the licenses associated with it by turning your employees’ smartphones into walkie-talkies. Wondering how you can turn your smartphone into a walkie-talkie with NuovoTam? Here’s a simple step-by-step process.

Step by Step Guide on How Can You Turn Your Smartphone Into a Walkie-Talkie With NuovoTeam

Getting Started

Visit the NuovoTeam website and sign-up with NuovoTeam. Fill in all the required information, check the terms & conditions checkbox after reading it carefully and proceed to click on the ‘create account’ button. Alternatively, if you have already created a NuovoTeam account, simply enter your login credentials to access the NuovoTeam dashboard.

• Step 1: Add Users

Once you have gained access to the NuovoTeam dashboard, you can add one or more users from the ‘Users & Teams’ section on the left-hand side feature panel. You can either choose to ‘Add user’ or ‘Upload CSV’ of your contact list. Once you enter the user details, click on ‘invite’. The users will receive an invitation to log into NuovoTeam. You can view the invite status to check if the users have successfully accepted the invitation.

• Step 2: Log in to NuovoTeam

Users can now download the NuovoTeam app on their Android or iOS smartphones from the Google PlayStore or the Apple App Store. Once installed, they simply have to log in to their NuovoTeam accounts to start using the software from their smartphones.

Note: If you use the NuovoTeam IDs to create users, the credentials need to be passed down manually to the users.

• Step 3: Use the PTT Button

Once the users successfully gain access to the NuovoTeam app, they can leverage the PTT button located under the ‘Talk” section to establish a PTT connection with any user from their contact list or the corporate directory.

• Step 4: Desktop PTT

Line managers, supervisors and office staff too can leverage web-based PTT calls straight from their web dashboards. With this, the office staff can connect with any field employee or a group of employees straight from their desktops.

• Step 5: Create Teams

You can create a team on an organizational level and select the contact types and lists. You can also sync employees’ phone books with the published contacts. To create a team follow these directions:

1. Add the basic information such as team name, list the contact list behavior and toggle the other options of your choice. Then click on ‘next’ and select the users.

2. Once you have added users to the team you have the option to enable or disable the default SOS channel along with a set of channel settings.

3. Finally, configure your team’s work schedule, alert behavior and location behavior before clicking on ‘Done’. Your newly created team will appear in the Users & Teams section of the dashboard. You can edit or delete the teams by clicking on your team and accessing the three-dot menu.

• Step 6: Create Channels

You can add multiple users and create open or closed channels based on their locations, departments, etc. This helps you to make group PTT calls and connect to a larger audience.

Closing Lines

NuovoTeam helps field service industries and frontline industries reduce costs on age-old radio technology that is extremely expensive and gradually turning obsolete. Employees can instead leverage ultra-fast push-button connectivity straight from their smartphones.
To know more about how NuovoTeam helps you to turn your smartphones into walkie-talkies, please visit https://nuovoteam.com/push-to-talk-app

Almost 2 billion people worldwide are field service workers who work in task-oriented roles at remote locations and are constantly on the go. These field service workers interact with your customers, represent your brand and cater to real-world challenges. Be it employees who work at warehouses, manufacturing lines, construction sites, mining sites or logistics and delivery companies, what they lack and deserve the most is seamless and quick communication. Although several enterprises belonging to these industries provide legacy two-way radios such as walkie-talkies or land mobile radios, in today’s mobile-first world, radio communication does not cut it. This is why several businesses are turning towards Push-to-Talk over cellular networks.

Push-to-Talk is a mechanism that allows two users to connect with each other using a simple push-button action. Legacy walkie-talkie radios use this same push-button mechanism to establish a half-duplex communication between the sender and the receiver. Thanks to technological advances, this PTT capability can now be integrated into smartphones and rugged devices using powerful Push-to-talk apps.

What is NuovoTeam?

NuovoTeam is a push-to-talk app that is designed to keep the field employees well-engaged and connected on the go. It can be easily integrated into Android, iOS smartphones, as well as rugged smartphones and custom-built devices. Unlike walkie-talkie radios that require dedicated handsets and licenses, NuovoTeam needs to be simply installed on the users’ devices to enable them to use their smartphones as walkie-talkies. In a mobile-first world, all field industries require not just communication, but real-time collaboration. In view of this, NuovoTeam offers its users a complete suite of communication features right from text messaging to multi-media sharing. It is one app that can cater to all your field communication needs.

Read more: What is a Push-to-Talk app?: A Fundamental Elaboration

Challenges of Field Workers & How NuovoTeam Helps To Mitigate Them

1. Communicating in Harsh Environments

Most field operations are labor intensive with heavy-duty machinery and harsh terrains. Picking a mobile device for your field employees is vital to creating a seamless communication experience. Most field employees carry more than one mobile device to work. While some businesses provide dedicated walkie-talkie radios to their field workforce, others provide them with rugged devices to sustain the harsh field environments. But the challenge of juggling between several devices in a noisy outdoor environment still persists.

How NuovoTeam helps: NuovoTeam is a Push-to-talk app that can be easily installed on smartphones, as well as rugged devices. With this, your employees can simply carry one rugged smartphone to work that can offer a plethora of instant communication features for your employees. No more need to switch between multiple devices at work.

2. Lack of Collaboration

Voice communication is important for your field workforce, it adds a human element and ensures clarity when conveying messages. However, with today’s dynamic work environments, your field workforce has to manage unpredictable situations and emergencies. Just voice communication is not enough, businesses need to collaborate with their field force management software on the go. Effective collaboration is built on mutual understanding and shared goals, as highlighted in resources like these 225 quotes about teamwork.

How NuovoTeam helps: NuovoTeam offers a wide array of features from instant voice communication such as push-to-talk and VoIP calls, to other means of communication including video messaging and text messaging. Your field employees can instantly share high-quality images, files, as well as their current locations using NuovoTeam.

3. Ineffective Group Communication

Field communication does not just mean connectivity between field employees. Your field employees also need to connect with their line managers, supervisors, subject-matter experts and other remotely located teams. Walkie-talkie radios have geographical limitations and enable only line-of-sight connectivity. Phone calls provide global connectivity, but are too time-consuming as users have to undergo specific dialing protocols and can connect only with one person at a time.

How NuovoTeam helps: NuovoTeam allows companies to create public and private channels to establish group PTT calls. With this, your field employees can connect with multiple people from anywhere in the world. This simplifies communications and ensures that all the concerned employees are on the same page.

4. Non-Secure Business Conversations

Although field communications are different in comparison to office communications, one thing that remains common is data security. Businesses that have a field workforce experience a greater threat of their corporate data being leaked. Legacy walkie-talkies do not offer encryption. Radio frequencies are shared between multiple users or organizations which makes it very easy for strangers to gain access to your private conversations. Ensuring the confidentiality of the sensitive business information that is being relayed back and forth with your field employees is a great challenge.

How NuovoTeam helps: NuovoTeam understands that businesses have to suffer heavy revenue losses and legal and financial penalties if they encounter corporate data breaches. That is why the communication made from the NuovoTeam software is secured with 128-bit encryption.

5. Lack of Safety & Seamless Crisis Communication

Hands-free connectivity is when users do not have to engage themselves in physically receiving a call or reverting to it. This capability is something that field employees require the most given the fact that they are heavily engaged in labor-intensive processes and sport bulky protective gear such as helmets, gloves and safety suits. Receiving a phone call means that the field employees have to surrender the equipment in hand, and remove their gloves and helmet just to pick up a call. This not only puts the employees at risk but also lowers their productivity. In emergencies when lives are on the line, this cumbersome process is highly ineffective.

How NuovoTeam helps: NuovoTeam allows users to receive barge calls as and when they arrive, without the need to manually receive a message. With this, employees can focus on the task at hand and still be updated with all the latest information in a hands-free and eyes-free manner.

Closing Lines

Today’s field service workers have to survive volatile environments wherein communication can make or break their day. It is crucial that businesses opt for evolving technologies as times change. NuovoTeam PTT app helps businesses combine the pros of walkie-talkie radios and modern-day communication tools and delivers streamlined connectivity for all.

We live in a hyper-connected world where communication is the key to business success. From hand-written letters to emails, from phone calls to video conferencing and from walkie-talkies to cellular push-to-talk apps, communication has greatly evolved to facilitate instant global connectivity. As more and more businesses rely on mobile devices to keep their field workforce connected, push-to-talk apps are gaining popularity.

If you have worked in the field, or if your business has a field workforce then you must already be familiar with the term push-to-talk. It is a half-duplex communication mode that is used by devices such as walkie-talkies and land mobile radios. But what does half-duplex mean? If walkie-talkies work on a half-duplex mode of communication, then does a full duplex exist too? Let’s understand the various modes of communication.

What is Simplex Communication?

Simplex communication is a uni-directional mode of communication in which two devices are connected, but only the sender can transmit messages and the receiving end can simply listen. This mode of communication creates a one-way channel for information transmission.

Advantages of simplex communication:

• It is a one-way transmission and utilizes the full capacity of the communication medium.
• Enables greater data transmission at a time since the entire bandwidth is utilized.

Disadvantages of simplex communication:

• Presents only unidirectional communication.
• No inter-communication between devices.
• Cannot be widely used for modern-day communication.

What is Half Duplex Communication?

Half-duplex communication is when two devices are connected, and both the sender and the receiver can communicate, but not simultaneously. It is a bi-directional mode of communication in which the sender and receiver can transmit voice messages one at a time.

Advantages of half-duplex communication:

• It is easy to implement.
• No hardware complications.
• Offers time-saving communication.
• Can be leveraged over cellular and radio networks.

Disadvantages of half-duplex communication:

• Lower speed and performance in comparison to the full-duplex method.

What is Full Duplex Communication?

Full-duplex communication is a bi-directional mode of communication in which both the sender and the receiver can communicate simultaneously. Unlike half-duplex communication, full-duplex communication can establish a continuous two-way connection. Many modern Cloud Communication Platforms leverage full-duplex communication to enable seamless real-time interactions between users.

Advantages of full-duplex communication:

• High performance in comparison to half-duplex communication is particularly noticeable in intranet environments where simultaneous communication is crucial. This is especially useful when integrated with efficient intranet software solutions.
• Faster speed of transmitting and receiving the data.
• It doubles the utilization of the bandwidth.
• Best suited for modern-day office communication.

Disadvantages of full-duplex communication:

• Not all network equipment supports a full-duplex system.
• Connectivity may be time-consuming in comparison to half-duplex communication.
• Sometimes causes difficulty for the administrators to diagnose the issue in the network due to instability.

Difference Between Simplex, Half Duplex, and Full Duplex Modes of Transmission:

Parameter	Simplex Communication	Half-Duplex Communication	Full-Duplex Communication
Direction of communication	It is one-way communication in which only the sender transmits the message and the receiving end hears the message.	It is two-way communication in which both the sender and the receiver can transmit messages, but one at a time.	It is two-way communication in which both the sender and the receiver can transmit messages simultaneously.
Sender & Receiver	The sender can only send the data but not receive it.	Both sender and receiver can send and receive the data.	Both sender and receiver can send and receive the data.
Bandwidth	Simplex communication makes full use of a single bandwidth.	Half-duplex communication makes lesser use of a single bandwidth in comparison to full-duplex mode.	Full-duplex communication doubles the use of transmission bandwidth.
Performance	Yields a lower performance compared to half and full-duplex modes.	Yields a lower performance when compared to the full-duplex mode of communication	Yields the maximum performance as it makes use of double the bandwidth.
Examples	Televisions, radios, monitors, keyboards and microphones connected to speakers.	Walkie-talkies, two-way radios, land mobile radios.	Cellphones, telephone lines.
Industry Use-Cases	Emergency services, security services, healthcare, education, retail.	Construction, Logistics, Retail, Warehousing, Mining, Security services, Emergency services.	All industries.

Why Is Half-Duplex Communication Ideal for a Field Workforce?

While most of the corporate world enjoys the benefits of full-duplex communication, some industries with a field workforce find cellular phone calls cumbersome and futile. Industries such as construction, warehousing, logistics and transportation, etc. have a field workforce that operates from remote, high-risk environments where speedy communication is critical. Pairing half-duplex communication with a knowledge base builder ensures that teams have both instant verbal updates and centralized access to important documents or protocols. Two-way radios such as walkie-talkies leverage half-duplex communication to offer instant push-button connectivity.

The field workforce functions in hazardous locations and operates heavy equipment. Here are some reasons why half-duplex communication outstands full-duplex communication for field employees:

• Hands-free communication
• Quick press-button connectivity
• No fuss of dialing numbers and typing long messages
• Straightforward and no-frills communication

Also read: How Does the NuovoTeam Push-to-Talk App Solve Field Service Communication Challenges?

Leveraging Half-Duplex Communication With NuovoTeam Push-to-Talk

What if we told you that there is a way that you can leverage the benefits of half-duplex communication straight from your smartphone? NuovoTeam is a Push-to-Talk (PTT) app that allows your smartphone to mimic the functionality of a half-duplex walkie-talkie device. Field workforce and leverage instant communication without the need to carry around extra radio communication devices.

Here’s why NuovoTeam PTT is the ideal solution to streamline your field communication:

• Highly compatible: NuovoTeam can be easily installed on Android, iOS smartphones, rugged smartphones and custom-built devices.
• Push-Button Connectivity: Users can leverage clear and stable push-button connectivity over cellular networks.
• Desktop PTT:  PTT calls can be leveraged from any machine that has a Chrome browser to keep the office staff connected with the field workforce.
• SOS Communication Channel: Employees can initiate an SOS alert that includes a 10-second PTT message followed by auto-sharing of the employee’s current location.
• Group Communication: You can create public and private channels to make group PTT calls.
• Location Tracking: Field employees can be tracked easily with location monitoring capabilities.
• Live Voice Playback: You can replay previous PTT messages to revisit critical conversations.
• Multi-Media Messaging: You can send text messages, images, videos or files in diverse formats

Read more: 6 Things You May Not Know About Modern-Day Push-to-Talk

Closing Lines

While simplex communication may be the best choice where a response is not critical, full-duplex communication is largely preferred for modern-day corporate communications. However, with the growing number of field services, half-duplex communication is regaining its limelight. When critical factors such as productivity, operational efficiency, customer satisfaction and business growth are dependent on effective communication, enterprises must carefully pick what works best for them.

Explore seamless half-duplex communication designed for the modern-day field workforce with NuovoTeam.

Field and frontline communication are nowhere close to office communication. Then why must the modes of communication be the same for both? Push-to-Talk is a familiar concept for businesses that have a field workforce. It is faster and safer when it comes to keeping the field workforce connected with their team members and office staff. However, push-to-talk has evolved with time and we now have Push-to-talk services that offer more secure connectivity on a global scale.

Here are 10 questions that will bring you to date with push-to-talk.

Top 10 Questions About Push-to-Talk (PTT) Answered

1. What is PTT?

Push-to-Talk is a half-duplex communication mode used in popular two-way radio devices such as walkie-talkies. It allows users to communicate with the press-button transmission using handheld devices. Invented in the early 1900s, traditionally the PTT technology was designed to be used over radio frequencies to help the field workforce and frontline teams communicate with their on-site team members.

2. How does PTT work?

Push-to-Talk works on the half-duplex mechanism, meaning that users can communicate bi-directionally, but one at a time. Unlike the full duplex communication used by cellular phone calls, in which users can talk to each other simultaneously, push-to-talk devices such as walkie-talkies and land mobile radios (LMRs) allow only one person to talk at a time. Traditionally this PTT communication was leveraged using radio networks. Now, modern-day forms of PTT communication use cellular networks and Voice over internet protocol (VoIP) to establish PTT connectivity.

3. Does PTT still exist?

Push-to-Talk is one of the fastest modes of communication that helps several industries where quick connectivity is critical. Although Push-to-Talk radios like walkie-talkie radios and land mobile radios have failed to evolve with time and are rarely used today, Push-to-Talk technology is far from being obsolete. With advances in technology, the PTT functionality has been added to several other devices including smartphones. We now have PTT apps such as NuovoTeam which can be downloaded on the users’ smartphones to leverage push-button connectivity over cellular networks.

Know all about PTT apps: https://blog.nuovoteam.com/what-is-a-push-to-talk-app-a-fundamental-elaboration/

4. Why have PTT radios disappeared?

There were times when two-way radios that delivered push-button radio connectivity were largely used by field workers to stay communicated with their on-site teams. However, today we live in a mobile-first world with new and better technologies arriving every day, such as the 5G network. Today, businesses focus on operational excellence and customer satisfaction. Keeping these factors in mind, radio communication just does not fit in today’s world. It presents several barriers to seamless communication such as limited frequency range, low audio quality and lack of security. It is safe to say that radios are a thing of the past and several businesses now are preferring cellular connectivity over radio networks.

5. What is Push-to-Talk over cellular (PoC)?

Push-to-Talk over cellular is a modern-day alternative to two-way radios. As the name suggests, push-to-talk over cellular or PoC offers users push-button connectivity over cellular networks. With this, users can leverage ultra-fast PTT connectivity straight from their smartphones over 3G, 4G, 5G or WiFi networks. PTT over cellular offers nationwide or global coverage, unlike radio-based PTT devices which offer connectivity over a limited area. Today’s field businesses experience immense benefits with PTT over cellular, as they can stay connected with their teams from anywhere in the world.

6. Can a smartphone be used as a walkie-talkie?

There are powerful Push-to-talk apps such as NuovoTeam available in the market today that allow users to leverage PTT over cellular networks. With this, enterprises do not need to invest in purchasing dedicated handsets or worry about radio communication licenses. Simply installing an efficient PTT app on the users’ smartphones can help turn the device into a walkie-talkie.

7. Why use PTT apps?

Field workforce or frontline employees operate from remote environments and are constantly on the move. The push-to-talk mechanism is devoid of complex direct dialing or messaging procedures. With modern-day PTT workplace applications integrated into smartphones, all that the users have to do is press a single button to obtain both, one-to-one or group connectivity. This is beneficial for field communication since various teams can communicate instantly from anywhere in the world, and line managers and supervisors can keep their employees engaged throughout.

Besides, modern-day PTT apps extend a comprehensive range of features for the users such as;

• Video and multi-media messaging
• Text messaging
• File sharing
• Location sharing
• Corporate directory integration
• Channel management for group calls
• MDM integration
• Encrypted connection

8. PTT is ideal for which industries?

Push-to-talk has been immensely popular for businesses that have a field workforce. You may have seen several field employees such as construction workers, mine workers, etc. use walkie-talkies to stay connected with their fellow colleagues. Push-to-talk apps simplify field communication even further and remove the limitations of radio communication.

Push-to-talk apps are ideal for the field workforce and frontline workers belonging to the following industries:

• Construction
• Mining
• Logistics & Transportation
• Manufacturing
• Warehousing
• Retail
• Hospitality
• Security services
• Emergency services

9. Is PTT secure?

Radio communications are not very secure since radio frequencies are generally shared by multiple users. When it comes to relaying sensitive business information, there are chances of corporate data leakage over radio communication. However, modern-day PTT connects users over cellular frequencies which are generally secured with either 128-bit or 256-bit encryptions. This makes it complex for hackers to intrude on secure communications. 

Moreover, powerful PTT apps like NuovoTeam understand that privacy is critical when it comes to corporate communications, hence it offers 128-bit encryption for all the communication made from the software.

10. Can PTT connect your office staff to your field workforce?

As PTT apps gain traction worldwide, they are being developed in a way to help field businesses streamline their communications effortlessly. Push-to-talk services such as NuovoTeam offer desktop PTT functionality which enables the office staff to make PTT calls from their PCs, macOS or Linux machines. This means that employees working from offices need not toggle between their desktops and smartphones just to make PTT calls. They can stay seamlessly connected with their field workforce straight from their desktops.

Closing Lines

Radio communication may slowly be turning obsolete, but push-to-talk is here to stay. Comprehensive PTT apps like NuovoTeam help your business improve its operational efficiency and improve its revenue. If you have a field workforce and wish to streamline your field communication in the most efficient way, the NuovoTeam PTT app is just what you need.

In a hyper-competitive world where businesses are digging deep to analyze factors that can improve their operational efficiency and revenue, Push-to-Talk services are gaining popularity as many believe they help businesses cut down costs significantly.

Businesses that have a field workforce, especially, are inclined towards adopting Push-to-Talk (PTT) services to streamline their field communications. Seamless and fast communication is the key to achieving operational excellence when your employees are scattered across the globe. So how do Push-to-Talk services help businesses streamline their budgets and save money? Read this article to find out. But before you do, let’s understand what modern-day PTT services are and how they are different from traditional PTT devices.

Push-to-Talk Services: How Are They Different From Walkie-Talkie Radios?

Back in the day, site workers belonging to diverse industries relied on two-way radios to communicate with their crew members. Walkie-talkies and Land Mobile Radios were mainstream as they delivered instant push-button connectivity. But the modern-day PTT solutions differ from the traditional push-to-talk radios in several ways. Here’s how.

• Network: Unlike traditional walkie-talkies that operate on radio frequencies, the modern-day PTT services make use of cellular networks and have the ability to be integrated into Android and iOS smartphones or even rugged smartphones.
• Coverage: Radio communication is limited to a specific area since radio waves travel in a straight line and do not penetrate solid obstacles like trees, walls, etc. Modern-day PTT solutions that run on cellular networks offer a much larger coverage. You can communicate nationwide or even globally with modern-PTT apps.
• Audio Quality: Walkie-talkie radios produce a significant amount of static which hampers the call quality. Moreover, the audio quality varies based on the distance between the sender and the receiver.  PTT over cellular (PoC) is devoid of these challenges.
• Security: Information that is transmitted over radio frequencies is not completely secure. There are chances that multiple users use the same radio frequency as your organization. Cellular networks offer greater data security which is essential for businesses.
• Costs: Radio communication requires businesses to invest in dedicated handsets for their field employees. Also, operating two-way radios requires companies to purchase licenses in many parts of the world. PoC on the other hand can be easily integrated and used on smartphones without special permissions or the need for extra devices.

Read more: 7 Reasons Why Radios Are Slowing Down Your Company’s Growth

How Can Businesses Save Money by Adopting Push-to-Talk Services?

1. Save Costs on On-Site Visits

Modern-day PTT solutions are apps that can be easily installed on your field employees’ devices to turn their smartphones into walkie-talkies. With this, line managers and office staff that are located anywhere in the world can easily connect with their field workforce without paying frequent site visits. PTT apps make anywhere connectivity possible and supervisors can manage their field employees remotely across diverse geographies.

2. Reduced Equipment Costs

With traditional radio communication, businesses have to invest in purchasing dedicated handsets for every on-site employee. The cost of the legacy two-way radios is extremely high for the poor audio quality and range limitations that they offer. Push-to-Talk apps work on subscription models and do not require businesses to invest in special dedicated devices. Opting for a PTT-based model over hardware-heavy systems is a cost-efficient business decision that aligns with modern BYOD practices.

3. Reduce Call Costs With Group Communication

Most modern-day PTT apps allow 1-1 and group communication abilities for the users. Rather than spending extra time and costs on making individual phone calls to your field employees, with PTT apps you can create multiple groups based on your employees’ locations, projects or departments. PTT apps help businesses leverage push-button group connectivity for mass communication and team discussions. This not only helps businesses save costs on long and multiple cellular phone calls but also ensures that all teams are effectively engaged and informed.

4. Cut Down Radio Licensing Costs

Although there are both unlicensed and licensed two-way radios, professional communication requires businesses to abide by strict guidelines and purchase radio licenses based on which part of the world they are in. With PTT service, your business is free from any licensing charges or special permissions.

5. Streamlined Operational Efficiency

Statistics suggest that about 86% of employees consider lack of effective communication as the reason behind business failures. Well-connected teams display a 20-25% increased productivity. Streamlined communications leave no space for errors and help businesses boost their employee productivity. When your field workforce is clear of its roadmap and goals, it helps them deliver better customer service, driving better revenue.

Closing Lines

Profits and revenues are directly impacted by business decisions. Trimming costs to boost profits can be possible if you can identify powerful tools that cater to all your business needs without burning a hole in your pockets. Field communications are a vital aspect of every business and must not be overlooked. You can experience cost savings and seamless remote connectivity with modern-day PTT services like NuovoTeam.

If your business has a field workforce, you may already be aware of the concept of Push-to-Talk. Push-to-Talk (PTT) devices have tremendous applications in diverse industries that have a field workforce such as logistics, mining, manufacturing, etc. Frontline workers including firefighters, security agents, etc. also use walkie-talkies that let them communicate with their crew at the push of a button. However, with the ever-evolving corporate landscape, technology is evolving rapidly. The Push-to-Talk that you may know has now been modified to cater to modern-day field communication requirements. In this article, we will highlight some significant aspects of the modern-day PTT that you ought to know.

Push-to-Talk: Then & Now

In older days, when mobile phones were not mainstream, field workers used two-way radios to communicate with their on-site colleagues. This radio connectivity was achieved using special handheld devices such as walkie-talkies or Land Mobile Radios (LMRs). These devices worked on the concept of Push-to-Talk enabling instant connectivity, simply by pressing a button.

Soon after, mobile phones which operate on cellular networks took over corporate communications. Cell phones changed business communications forever since they offered global coverage, better audio quality and scalability. Today, almost every person owns a smartphone. Companies extend various policies to enable their employees to use smartphones such as COPE, BYOD, CYOD, etc.

But smartphones, no matter how slick and functional for the desk workers, do not simplify communication for deskless employees. While the rest of the corporate world communicates via phone calls and emails using their smartphones, these modes of communication are slow and unreliable for the field workforce. This is where Push-to-Talk regains its value.

Businesses that have a field workforce cannot completely rely on modern-day communication methods. Thankfully, Push-to-Talk has evolved to offer connectivity over cellular networks. This modern-day PTT is called Push-to-Talk over Cellular (PoC).

6 Things You Need To Know About Modern-Day PTT

According to a report, the global Push-To-Talk market size is projected to reach USD 25.22 billion by 2027. The rapid growth of this market is due to the large-scale adoption of Push-to-Talk over cellular (PoC) by several enterprises worldwide.

In light of the high demand for modern-day PTT apps or PoC, here are some crucial things that you must know.

1. Your Smartphones Can Be Turned Into Walkie Talkies

Modern-day PTT technology enables businesses to turn their employees’ smartphones into walkie-talkies. All that is required is a powerful PTT app such as NuovoTeam which can be installed like any other app on Android, iOS, rugged smartphones or custom devices. With this, your employees can leverage cellular PTT connectivity without carrying multiple devices to communicate on-site. Not only can your employees leverage high audio quality but also connect with their team members and line managers from anywhere in the world.

2. You Can Leverage Group-Specific Communication

When communicating with a remote field workforce, time and clarity are of the essence. You can create groups based on your field employees’ locations, departments, etc. to convey business-critical information to multiple people at once. This saves precious minutes spent on calling multiple employees individually and also makes group discussions convenient and fast.

3. Remote Employee Management

For maximum operational efficiency, line managers need to be aware of the whereabouts of their field employees. Modern-day PTT apps allow users to share their current locations to keep their crew members and line managers updated about their positions. Comprehensive PTT solutions like NuovoTeam also enable supervisors to manage their employees remotely by tracking their attendance statuses, as well as daily clock-in and clock-out timings.

4. Cross-Platform Interoperability

The primary aim of modern-day PTT technology is to keep the office staff and the field workforce seamlessly connected. To achieve this goal, PTT apps easily integrate with commercial smartphones such as Android and iOS, as well as rugged smartphones which are generally preferred for field jobs.

NuovoTeam PTT solution offers its users Desktop PTT, in addition to the regular mobile-based PTT. The Desktop PTT feature is especially beneficial for office staff, supervisors and line managers. With Desktop PTT, the employees working from offices can make PTT calls to their field workforce directly from any machine that has a Chrome browser,  PCs, macOS or Linux machines. This relieves the office employees from switching frequently between multiple devices just to make a PTT call to their on-field colleagues.

5. Greater Coverage & Secure Communication

Radio frequencies travel in a straight line and cannot pass through solid obstacles. This means that the coverage provided by the traditional two-way radios or walkie-talkies is limited to a particular geographical area. Moreover, radio frequencies are shared by multiple users. It is difficult to say who other than the members of your organization can access the information being relayed via radio devices.

Modern-day PTT apps overcome both these challenges by replacing radio connectivity with cellular networks. Cellular networks offer users an encrypted connection. A typical 4G connectivity offers 128-bit to 256-bit data encryption making it nearly impossible to intercept messages. This acts as a critical factor when exchanging business information remotely.

6. MDM Integration

With enterprise mobility picking pace, a majority of corporate environments are mobile-first in nature. Managing the security and usage aspects of hundreds of devices can create an immense IT load on businesses. Several organizations worldwide have adopted Mobile Device Management (MDM) solutions to secure and manage their device fleets remotely. Modern-day PTT services like NuovoTeam allow businesses to integrate MDM software of their choice with the dashboard to simplify bulk device management.

Closing Lines

Lack of proper communication is one of the biggest factors that hamper your business’s growth. If you are looking for a communication platform that can simplify field communications for your business, then modern-day PTT is the right way to go. NuovoTeam is a simple and reliable PTT app that offers you ultra-fast push-button connectivity and a powerful feature set to streamline your field communication.